You gotta know when to fold ‘em

As our friend Kenny Rogers would say, you gotta know when to hold ‘em and fold ‘em:

Since 2007, POTI Inc (aka Songbird) has been delivering innovative media playback experiences to millions of consumers across Desktop computers, browsers and mobile devices. It’s been a great pleasure to serve our fans, developers who have built add-ons upon our open source Desktop platform, and our partners. We’ve also enjoyed seeing over a million people every month enjoy our social music experience, Songbird.me, where they were able to connect with artists they’re most interested in and discover new artists in a more personalized way.

Unfortunately, the company has found ourselves unable to fund further business operations and as of June 28, 2013 all of Songbird’s operations and associated services will be discontinued.

I would like to personally thank all of the fans who’ve used our products, the developers who made the experience better, our partners who have supported us for years, our investors, and employees who over multiple generations of Songbird have positively contributed to the business to deliver a better music experience for the world.

To access the open source for the Songbird Desktop player, you can go here:

http://getsongbird.com/desktop/index.php?download=source

For those looking for an alternative open source desktop media player project, check out Nightingale which is built upon Songbird:

http://getnightingale.com/

For other inquiries, please email:
info@songbirdnest.com

Truly Yours,
Eric Wittman
CEO, Songbird

sunsetthebird

Showcasing Top Fans

We at Songbird are always trying to bring artists and fans together in a meaningful way. One easy way for us to do this is to showcase the top fans of an artist so that both fans and artists can connect.

The “Top Fan” status is based upon a fans interaction with an artist page and their published content on Songbird.me. The most important criteria are whether a fan comments content, uploads images about that artists or likes content and artist publishes.

Today we notified over 7000 people on their Top Fan status and have also showcased their profile on that artists page. People love it too:

“Thank you, it is an honor to be the #1 Lisa Chappell fan. I play her CD all the time and also became a fan of her acting on McLeod’s Daughters. She is such a talented lady. I hope some day to get to meet her in person.” — Lisa C.

“I see I am, No 1 # Psynation fan, can you send me a trophy? :-) ” — James H

You can also check out the profile of other Top Fans on the system for a more voyeuristic discovery experience.

Enjoy!

Top Fans MobileTop Fans - Tyler Bryant & The Shakedown

Beyond Discovery: How to Make an Engaging Music App

Songbird’s roots are firmly planted in music playback giving millions of people the ability to play back their music collections on desktop and mobile. However, Songbird not too long ago undertook efforts to provide a better social music discovery mechanism to fans. We were late to the game providing an iOS music player to market and decided to introduce the product in a calculated way that would allow us to truly learn what was most valuable to music listeners. We’ve learned a lot from this process and thought it would be valuable for other folks building music applications to have the same insight.

When Songbird’s iOS app was first introduced, it solely focused on music discovery. The application would look at your local library, determine the artists you were most interested in, then display a list of content specific to those favorite, or “followed”, artists. This allowed you to discover the latest goings on with the artists you were most interested in as well as receive content specific to those artists from around the web delivered to directly to you. You could also discover other artists that were related to your followed artists as well as search for other artists you might have come across and wanted to learn more about. When version 1.0 of the iOS application launched on October 22, 2012 we found a high degree of interest in the app with average engagement time per session of 12 minutes. People were checking out artists streams which included pictures, YouTube videos, SoundCloud tracks and were clearly enjoying themselves in the application. However, the biggest single point of feedback was, how do I play my local music?

Taking this feedback we included a built-in music player and shipped version 1.4 on February 22, 2013. We knew that the vast majority of people who listen to music on the iPhone  already had music on that device, most likely originating from a carefully curated library on their desktop. Low and behold, average time spent in the app grew 46%, the number of people who “bounced” from the app, meaning they installed, checked it out, then nearly immediately left dramatically dropped from 18% down to 2%, and the number of unique users per day grew 78%. This was clearly a hit with folks.

But wait, there’s more.

So we had a good discovery and local music playback app, but we were still getting feedback that people wanted more content. There were a few suggestions to integrate streaming music services but so many people complained about catalogs lacking key artists and walled gardens that prevented them from sharing music interests with their friends in an easy way. One of the folks on the team discovered an application that was doing something interesting with YouTube videos but it was more just an open search app for any YouTube content. Some people like an open ended content repository but more people were interested in just a curated view of content that was personalized to them ala radio. So what we decided to do was take the radio concept and mash it up with personalized discovery for YouTube content. We incorporated these capabilities, called “YouTube playlists” and released version 2.0 of Songbird for iOS on March 26, 2013. This additional functionality on top of the discovery and local playback features led to additional 74% growth in average time spent in app, 60% growth in daily unique users, reduction in bounce from 2% down to 0.8%(!) and we continue to see exceptional growth and adoption of the product.

Key learnings: First discovery is great, but you need media playback to go along with that. Second, there has been so much focus on cloud and streaming services that people have been ignoring users local libraries which is a detriment to a service who desires to maintain users on their service (aka respect the collection!) Thirdly, the most engaging music experiences are ones that include discovery of new artists, (re)discovery of existing artists through additional content, access to both local and web media and a great consumption experience all in one place.

Many more lessons to learn and ones we can learn together to create exceptional music experiences for everyone.

 

Beyond Discovery Infographic

Favorite Feature Friday: Full-Length Track Sharing on Mobile

At Songbird, we love to pack our apps with features that our fans love to use.

One of the features that people have told us they love most is the track sharing feature.

While you are playing a track, you have the option to share that track with your friends via your favorite social network. Instead of sharing just a 30 second clip, our approach to track sharing is much richer.

We know people want to share the full track and we know people love YouTube video. So we’ve merged the two concepts and added some secret sauce to our version of track sharing to give folks the best of both worlds. When you share a track, we match the track that you want to share with the equivalent video on YouTube.

Voila, super rich and easy full track sharing from your favorite mobile music player.

Enjoy and keep the feedback coming so we can continue to make music apps that you’ll love.

tracksharingmobile

Songbird 3.0 for Android with YouTube playlists now available

(re)discover music

Android YouTube Playlists

 

One of the most popular ways to enjoy music today beyond personal music collections is YouTube. YouTube provides an enormous catalog of official music videos and hard to find videos such as live performances and covers.

Songbird, your favorite music player for Android now includes fresh, hand-picked music playlists from YouTube.

 

 

 

 

 

Download: https://play.google.com/store/apps/details?id=com.songbirdnest.mediaplayer

With the inclusion of the YouTube playlists feature in Songbird 3.0 for Android, you’ll get access to a huge list of playlists with tracks from your favorite bands that have been hand selected by the experts at Songbird. Just like radio, you can select a playlist from within Songbird and sit back and enjoy a continuous stream of music videos.

This popular feature recently released in the Songbird iOS application is now something you can enjoy on Android.

Here’s what folks are saying about Songbird for Android:

“Best music player. Fast and pretty, you’ll love it”
– Fedz Z.

“I use this application as a replacement for Google Play Music.”
– Omar A.

“I don’t usually give five stars but when I do, I make sure they’re Michelin worthy.”
– Manish P.

If there are playlists you’d love to see, please drop use a line at feedback@songbirdnest.com so we can add them.

Download Songbird now and enjoy the best way to enjoy music on your Android device:
https://play.google.com/store/apps/details?id=com.songbirdnest.mediaplayer

Keep listening, we’ve got more exciting things to come!

The Songbird Team
(re)discover music

5 Takeaways from
SF MusicTech

Earlier this week, I attended the Fall 2012 SF MusicTech Summit. Once again, thanks to Brian Zisk and the entire SF MusicTech team for putting on such a great event!

Here are some of my most important takeaways from the conference:

“Artists get lost in recommendation engines.”

 Taynah Reis, Global Digital Impact

What holds true today is that discovery happens primarily through two ways: radio or friends. With radio and broadcast playback services like Pandora or Spotify, there are literally hundreds of options that exist for fans today which are great for lean-back discovery of music. For discovery through friends however, because of all the noise on Facebook and Twitter, the need for a music focused alternative for fans has become more important than ever.

“I look at tools into how they can take an artist’s vision and make money.”

Steve Rennie, REN Management

The challenge here for many artists is that they are spending so much time managing too many channels to reach fans, that it’s become harder for them allocate time to focus on creating content to support their vision and find creative ways to make money. There needs to be a simplified experience that leverages what the artists are already doing in existing channels today without increasing complexity for them.

“I’m not seeing artists truly connect with their fans.”

Rachel Masters, Red Magnet Media

With the volume of content out there being distributed to fans on Facebook, Twitter, SoundCloud, BitTorrent, Tumblr, Pinterest and Instagram, how can the average artist spend time to truly “connect” with their fans? Again, simplify the means for how artists can truly connect with fans.

“Data is the new hustle.”

Matt Mason, BitTorrent

Indeed artists, managers and labels want more insight into the demographics of their fan base to help them better plan what activities artists should undertake to make their vision and brand more successful.

“Sake at a 5pm session packs a room.”

Eddie Meehan, ground(ctrl)

Indeed Eddie, we nailed it by getting those large bottles of sake for a thirsty crowd over our discussion about how artists and fans can best connect with each other. Next time, we need more bottles!

Looking forward to the next SF MusicTech!

Eric Wittman
CEO, Songbird

Evolution of a Bird

The story begins with a soundtrack, Changes by David Bowie. For those who aren’t familiar with this rock n’ roll classic, click here to listen.

David Bowie is an amazing artist who over the course of five decades has reinvented himself and his music as the demands and tastes of audiences have changed. From his name (originally David Robert Jones), to his style, to his music, Bowie has done an amazing job at continuously evolving to be a preeminent artist connecting to multiple generations of fans.

Like the music business, the music technology space has seen dramatic changes since the days of analog music. Now well into the digital music era, the exciting music technology landscape continues to evolve at a rapid pace. It is driven by the desire for personalized, content-rich, cloud-connected experiences that are increasingly more mobile-centric.

As we’ve seen historically during periods of extreme change, survivors are those that evolve; and those that do not evolve face becoming irrelevant artifacts from a time gone by. Similar to Bowie’s own trajectory, today our company known as Songbird is at a crossroads with paths toward either successful evolution or a fading memory.

For historical context, Songbird was founded in 2006 as a for-profit company with a vision to “play the web” through open source media playback and management software made available for desktop operating systems. Back then there was a real problem helping consumers manage and enjoy music from disparate sources while also getting that content to a broad set of devices (back then, the iPhone/iPod Touch wasn’t even out).

The Songbird desktop product was unique in that it also provided a platform for developers who could enhance the product through the development of extensions called “add-ons”. Since 2006, over 10 million consumers have downloaded the software and hundreds of developers have created thousands of add-ons to further enhance the consumer experience. From the bottom of our hearts, we thank those consumers and developers for your support and dedication to the product over the years.

However, today this aspect of the business does not attract users like it used to. Consumers are quickly moving to a world where most of their media is on a mobile device or in the Cloud and not in a central library on a desktop computer. Hundreds of streaming services like Rdio, Spotify, iHeartRadio, TuneIn and Pandora are exponentially growing in usage for streaming radio or on-demand music playback. For many consumers, however, music discovery happens when friends share artist videos through social networks such as Facebook or Twitter.

We’ve spent the past year looking at the market and chatting with hundreds of folks- from consumers to artists to labels to technology providers- so that we could better understand their problems relating to digital music. It is abundantly clear that for everyone, the market fragmentation of music services and information services about artists is causing significant confusion and churn in the marketplace. Artists are spending their time trying to manage a multitude of social channels where their content is getting lost in the noise instead of doing what they love most: creating music and entertaining fans. Fans who want to find out more about the artists they love and connect with others who have similar music interests, are bouncing across multiple applications and sites just to get at the most desired information and people. With all the technology out there, fans and artists are more disconnected from each other than ever before.

With these clear industry problems in mind, Songbird’s primary mission is to help connect fans and artists everywhere around their music interests.

The evolution of this new mission begins with our new experience for users called Songbird.me. Songbird.me is available as a web application, as a feature of our Songbird Classic desktop application and Android applications, and will soon be available for iOS. We know we are on to something as in these few short months since we released Songbird.me, we have established over 1 million connections between artists and fans! Over the next few months, you’ll see even more exciting features rolling out to help fans and artists connect unlike ever before.

To our supporters both new and old, thank you! We appreciate your ongoing support and rest assured, our team will continue to build products that you will love so that you can have the best music experiences possible!

All the best,
Eric Wittman
CEO, Songbird

5 things I’m looking forward to at
SF MusicTech Summit

Tomorrow is the SF MusicTech Summit being held at the Hotel Kabuki in San Francisco. This is my third time attending the conference; Brian Zisk and his team always do a great job at running this ever-expanding event.
 
Here’s what I’m most looking forward to at the conference:
 
1.     Hearing from industry peers in the Artist Tools session about the various technology solutions that can help artists make money.
2.     Tim Westergren on how Pandora is going to differentiate themselves from the onslaught of on-demand streaming services and user-created radio stations.
3.     Seeing Pomplamoose perform at the after party as they do an amazing job engaging with their fan base.
4.     Demos from the SF MusicTech Hack Day participants and all the bleeding edge innovation they are creating.
5.     Co-hosting a Community Conversation with Eddie Meehan, co-founder of ground(cntrl), discussing how artists and fans are connecting today.
 
No doubt this will be a great event and the Songbird crew is ready for it.   
Looking forward to tomorrow! 
Eric